Posts

Showing posts from October, 2025

Need to reset my Bigpond passkey.

 Do you access Bigpond mail account through passcode rather than using password. As passkey is one of the easiest and safest features provide by Telstra to the Bigpond mail users. You can use passkey to sign Bigpond account through fingerprint, device sign pin or face recognition lock in device. But if facing issue or forgot passkey than you can reset the sign key through the following instructions.   Steps to reset Bigpond passkey 1.   Open the browser you use to sign Bigpond account 2.   Enter your Bigpond email address as username 3.   Click continue 4.   Go to recover forgot password 5.   Choose recovery method by email address or registered number 6.   Open reset link sent by Telstra in browser 7.   Choose create passkey 8.   Create secure passkey 9.   Confirm passkey 10.   Save or done After create passkey save it in browser. Go back to Bigpond sign in page through passkey. If you never created o...

Having Bigpond email issues on your Mac mail or Windows mail

 Bigpond mail users encountering email issues in mac or windows such as send and receive problem. password update issue. To fix this problem you can perform some technical steps.     A. How to update server Setting and Bigpond password in mac   1.   Unlock your apple device like MacBook air or MacBook pro 2.   Go to Apple menu at top of the screen and select menu 3.   Now select preferences 4.   Click Add accounts 5.   Choose other 6.   Add your Bigpond email address and password including your name 7.   Click Done Your Bigpond mail account will setup automatically. If it does not work than you can setup your account manually   Setup Bigpond account in apple mail manually   1.   Choose Imap server option Details of Bigpond server •   Imap.telstra.com for incoming Bigpond mail server •   Smtp.telstra.com for outgoing Bigpond mail server •   Click continues •  ...

Telstra Mail and BigPond email outage Problem

  We can call 28 April 2025 black day of Telstra Telecom because due to bad weather there was huge outage problem faced by their user specially whose who use service called as Bigpond mail. Bigpond mail users were keep complaining about the issues going on like they are unable to sign Bigpond account, or send and receive problem in mail application such as outlook, thunderbird or mac mail.   How to fix Bigpond outage problem. 1.   Device Restart: Restart your device in which your access Bigpond mail through outlook or mac mail. Because restart clear the technical error and glitches.   2.   Login Webmail: Try to login Bigpond account through web browser to check your username and password is working or your Telstra account is active or deactivated. If you are able to sign Bigpond mail or Telstra mail successfully than use same username and password in client server account or mail apps.   3.   Reset or change password: Facing issue like si...

Can’t see my emails in Bigpond webmail account ?

 After Telstra have retired Bigpond brand, Bigpond mail user experiencing issue like they can’t see incoming mails in Bigpond webmail account. Let’s discuss the reason of the problem and solution for it Bigpond Junk folder: Sometimes due to technical glitch or to many emails sent my domain holder goes to junk folder even mail is genuine so please check your junk folder box. Bigpond Filtering and Forwarding Rules: Check with your Bigpond mail filter and forwarding rules in the settings of account to make sure your email don’t have filter system or forwarding setup to different mail account. For this go to mail settings and disable mail forwarding. Bigpond Spam Settings: Check your spam settings to make sure the mail you expecting from send mail address or domain is not marked as spam. If it is than remove it from box. Bigpond POP / IMAP Settings: Do you access Bigpond mail by outlook or mac mail than check your IMAP or POP settings are mentioned properly to download emails...