Bigpond unable to receive Hotmail emails

 In the case that your Bigpond email address does not receive any messages from Hotmail, your issue might stem from spam filters, blocked users, email forwarding complications, or even problems on Telstra’s server.

To fix the issue, first, access Bigpond Webmail on the official Telstra website, then check the Spam or Junk files to find out if Hotmail emails are being filtered. If applicable, mark them as “Not Spam” to allow them in the future.

Now check to see if the sender’s email address is blocked. From your settings, confirm if the email is on the blocked senders list. If the Hotmail domain (@hotmail.com) is indeed blocked, take it off the list and attempt to send a test email using your Hotmail account.

If you enable email forwarding, make sure emails are not being sent to a different address. Specific messages might not make it to your principal inbox because some filtration settings might block them.

If this does not work, check Telstra Service Status to confirm whether there are any email server downtimes that could have caused the problem for Bigpond Webmail. If everything is right, try sending a Hotmail email from a different account to see if the issue still persists.

Some of the blocks on email accounts might have been placed due to security measures or spam filtering, For these issues Bigpond Customer Care Number is best to troubleshoot with them. For further assistance, please reach out to Telstra.




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