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Showing posts from September, 2024

Sending Bigpond Emails Getting the OB315 Error

  The OB315 error is commonly experienced while sending emails from a Bigpond account. It usually indicates that there is a problem somewhere in the outgoing mail SMTP configuration or that the mail server is experiencing downtime. To resolve this, start by checking your outgoing mail server settings. Confirm that the SMTP mail server’s address is mail.bigpond.com, and the port should be 465 or 587, with SSL connection required. It is also necessary to verify that the outgoing server settings have the correct username and password combinations. If the problem continues even after correcting the settings, try sending an email after logging into your Bigpond email account through a browser. If the issue persists, try deleting the account from your mail application and adding it back. In regard to the OB315 error, it is possible that it could be due to a temporary ban by the server on your IP address if you have attempted to send emails unsuccessfully many times. If this issue conti...

Can’t Send or Receive Email on Telstra Mail

If you are facing issues with sending or receiving emails on your Telstra (Bigpond) email account, there can be several reasons for this problem. First, ensure that your internet connection is active and that you are on a strong network. An unstable or weak signal might prevent your email application or webmail from syncing fully with Telstra's servers. Next, check that the email client on your PC is set up correctly. For outgoing email, the SMTP server should be smtp.telstra.com with port 465 or 587 (SSL enabled). For receiving emails, the IMAP server is imap.telstra.com with port 993 (Secure) or pop.telstra.com for POP with port 995 (Secure). If your email settings are correct but the problem persists, it might be a temporary Telstra server glitch. For such outages or disruptions, you can check the Telstra service status page. Additionally, check your account settings to see if the email account has been locked due to security concerns, such as too many incorrect password attem...

Bigpond Helpline Number

  The Bigpond Helpline Number is the first point of contact when you have an emergency related to Bigpond services. This support number ensures that you are assisted immediately with any working problems within the service, security, or any technical issues where responding immediately is critically demanded. Upon dialling the helpline, you will reach a qualified technical support team that will help tackle different technical issues tirelessly. It is expected that diagnosis and troubleshooting of problems will be done as fast as possible to alleviate any disturbances and get the services back to operating at the best level possible. The helpline also details the Medi-Cab and Rontom helpline contact numbers as well as its local counterparts. However, before calling, it is recommended that you have basic account information and details about the problem causing the call. Preparations at this center make all the subsequent support resources more useful and help alleviate duration and...

How to Access Old Deactivated Bigpond Account?

  The most significant challenge when trying to access an old and deactivated BigPond account is when the account has been inactive for a longer duration. If you find yourself in this situation, you may first contact Telstra customer support for specific assistance. They can provide particular help depending on the cause of the deactivation and the length of time since the account was last active. When contacting Telstra, be ready to prove that you are the actual holder of the account. To verify your identity, you might have to answer some security questions or provide information such as past addresses and account numbers that only you would know. If the account was deactivated due to inactivity, there is a chance that it can be reactivated, as long as you indicate your wish to remain a customer. This applies more to accounts that were closed due to failure of payment of bills or other service term-related matters rather than for other reasons. Sometimes, reactivation might no...

How Do I Change My BigPond Email Address?

  BigPond (now part of Telstra) does not allow changes to existing email addresses. To create a new BigPond email address, visit the Telstra website. Go to the Telstra email option and click on the ‘Create new account’ option. Choose a new email address and account details, protected with a password. Once your new email account is active, you will likely want to transfer important emails, contacts, and settings from your old account to the new one. This process typically involves backing up data from the previous account and restoring it to the new account using tools in the email service or software designed for email data migration. After creating your new account and moving your data, notify your contacts of your new email address. Additionally, update any accounts and services registered with your old BigPond email address that use it as a contact or recovery email. To facilitate the transition, keep access to your old email account for some time. If you need help with an...