Can’t Send or Receive Email on Telstra Mail

If you are facing issues with sending or receiving emails on your Telstra (Bigpond) email account, there can be several reasons for this problem. First, ensure that your internet connection is active and that you are on a strong network. An unstable or weak signal might prevent your email application or webmail from syncing fully with Telstra's servers. Next, check that the email client on your PC is set up correctly. For outgoing email, the SMTP server should be smtp.telstra.com with port 465 or 587 (SSL enabled). For receiving emails, the IMAP server is imap.telstra.com with port 993 (Secure) or pop.telstra.com for POP with port 995 (Secure).

If your email settings are correct but the problem persists, it might be a temporary Telstra server glitch. For such outages or disruptions, you can check the Telstra service status page. Additionally, check your account settings to see if the email account has been locked due to security concerns, such as too many incorrect password attempts. If this is the case, resetting the password may be necessary. Finally, antivirus software installed on your device or the firewall you are using may sometimes block your general email communication. Temporarily disabling these may help establish whether this is the root of the problem. For more severe issues, it is recommended to speak to a Telstra representative for a more detailed diagnosis and end-to-end resolution of the email service issues.

More Info: https://www.bigpondonlineservice.com/blog/bigpond-customer-support-australia/

More Info: https://www.bigpondonlineservice.com/blog/bigpond-customer-care-melbourne/

Comments

Post a Comment

Popular posts from this blog

How do I change my Telstra Mail password?

  Bigpond email service has the most secure email environment for users, there is no need to fear that any unknown user will gain access to the account. Bigpond has the best and most secure communication service on the web. Also for online storage, Bigpond scans the files whiles are saved, and it will try to resolve any threat if not it will not upload the file. Well, these are some of the security features which has been added to the email service. But the user should keep one thing in mind, the password which is saved for the account should be secret and unique. By that the account will be secure, if the user wants to learn more on Bigpond email then kindly contact with Customer Service Number. Saving a unique password is always suggested to the user but also the password is required to be changed on a daily basis. By that, the security level of the account will always be accurate. If the user is not aware of how to change the password for Telstra mail then follow the given poi...
Read more

How to set up Web Accessibility and Screen Reader Functionality for Telstra Mail?

  Bigpond email service occasionally comes up with different features and advanced innovations. It has launched the screen reader and web accessibility feature for Telstra users. Email subscribers can use this service by applying the protocols explained here: - ·        ·Users must follow the directions in the screen reader's manual to activate it. Users can also activate the functionality with specific button combinations. It requires the following manuals. ·        ·Select a compatible web browser: Ensure you have a browser compatible with the new and advanced Telstra mail. When your browser is up-to-date and recent, you can easily access the screen reader and web accessibility feature. ·        ·Utilize shortcuts related to Keyboard: Telstra gives insights into many keyboard shortcuts for writing mail, redirecting to email clients, and performing other activities on the webmail. ...
Read more

How Do I Login to Telstra webmail?

  Telstra webmail is known as Bigpond email and it has been highly popular in Australia. Moreover, when any user wants a robust and standardized communication via email, Bigpond is always there t help. Users can enjoy the services of the webmail by making an account in it. It is essential to sign up in Bigpond email to create an account.   Here are the guidelines to register an account in the Telstra webmail: - ·        Find the web browser icon in your computer system and press it from trough your mouse ·        After that you have to type Telstra webmail address in the search box of the web browser ·        When the webmail login page loaded in front of your screen then you need to search the My account alternative ·        Under the My account tab, there is a tab that says “Register”. Please hit on this option to begin the account sign up process ...
Read more