How to fix Telstra Bigpond Email Not Working

 There could be multiple reasons if Telstra Bigpond email is not working. There are several steps

to troubleshoot these problems and fix it:

1)     Verify email settings: The users have to make sure if the configuration with BigPond email

settings is correct or not. It includes incoming and outgoing server details, ports and security

things.

2)     Check for service outages: Sometimes there might be service outages or maintenance in the

system which result issues in the Telstra Bigpond email. Check for the notifications on the Telstra

or Bigpond website or social media channels.

3)     Clear outgoing queue: The users have to resend or delete the emails if there are any stuck or

unsent emails in their outgoing queue.

4)     Email filters: The user have to check the email filters because sometimes the email filters

cause emails to be automatically moved or deleted.

5)     Alternative email client or device: Sometimes changing the email client or device can resolve

the Telstra Bigpond email issues.

6)     Check email storage quota: The user must be aware that the email account has not

exceeded its storage quota. If the email storage reaches its limit then the user can’t get new

mails.

7)       Blacklisting check: If the user have doubts that their email is not delivered to a specific

person then make sure that the email server ID address or domain is blacklisted or not. The user

can use various online tools to detect whether their email is black listed or not.

If the users tried all the above steps and still have issues, it will be a best option to reach out to

Bigpond customer care. Our Bigpond customer care will provide you sufficient solutions and

guide you for particular solutions.


More Info: https://www.bigpondonlineservice.com/blog/bigpond-customer-care-australia/


More Info: https://www.bigpondonlineservice.com/blog/bigpond-customer-support-australia/

 

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