Bigpond email gets deleted after configuration in outlook

 If the user Bigpond email gets deleted after configuration in outlook, there might be plenty of reasons for this issue. Here are some following steps which will guide you to resolve it:

1)     Check email settings: The user have to configure bigpond email in outlook with the appropriate settings. Check whether the incoming and outgoing server settings, email address, and password are correct.

2)     Email deletion settings: The user have to make sure that the outlook settings are not set to delete messages from the server after downloading. The user can adjust these settings in the account settings within outlook.

3)     Sync Frequency: sometimes outlook is set to sync too frequently which results emails to be deleted. The users have to set the sending and receiving settings in outlook to sync at longer interval.

4)     Storage capacity: If the storage capacity has reached its limit, then automatically old emails will be deleted to make a room for new emails. Check for storage limitations and clear out the old unnecessary emails.

5)     Antivirus software: Some antivirus software can lead to interfere with outlook. Check for the instructions so that security software is not causing any conflicts which lead to email deletion.

6)     Email rules: Check for email filter or rules in outlook. The email filter or rules can directly move or delete emails based on the set up.

If the above mentioned steps are not working out then I suggest you to get connected with our Bigpond Customer Care Number  where our representatives will help and sort out the issues.


More Info:https://www.bigpondonlineservice.com/blog/bigpond-customer-care-australia/

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