+61 (1800) 921251 Bigpond Customer Care Number Australia

  It is possible for a Bigpond email account to fail to work with Microsoft Outlook for a number of reasons. In the first instance, ensure that your internet connection is strong and stable because a weak or intermittent internet connection can stop Outlook from synchronizing emails. Secondly, confirm that the settings on the Outlook program are correct. Go to the "File" tab, then "Account Settings," and check whether the incoming and outgoing mail server settings are correct. For IMAP configuration, the server should be imap.telstra.com with port 993 and SSL enabled. The SMTP server should be set as smtp.telstra.com, with either port 465 or port 587 and SSL enabled. Are your email address and password correctly entered? Have you changed the password for your Bigpond account recently? If yes, make sure that it is updated in Outlook as well to avoid login problems. Running the Outlook built-in repair tool is also a good idea. It can be accessed through the “File” m...

  If you forgot your password, deleted a BigPond email account, or lost some important emails, don’t worry; Telstra’s support team can assist you in recovering it. First, attempt to gain access to your Telstra account. However, if you lost your password, click on the login page’s “Forgot Password?” link and type in your email address, followed by the on-screen prompts to reset your password. This will enable you to regain access to your account and the emails in it. Things might become more difficult if you are trying to recover deleted emails specifically. BigPond does not guarantee recovery of deleted emails, particularly those that have been removed from the trash. However, contacting Telstra’s support team can help you. They can usually restore emails that were just removed. You will need to give your email address and the details of the emails you misplaced to assist support professionals in finding the information. To avoid loss in the future, it is recommended to keep ba...